Term and Conditions

Last Updated: [Insert Date]

Welcome to Golf Pro Shop! These Terms and Conditions outline the rules and regulations for using our website (usgolfingworldwide.com) and purchasing our premium golf equipment and accessories.

1. Our Golf Shop

Golf Pro Shop is your premier destination for high-quality golf equipment and accessories, serving golf enthusiasts worldwide (excluding certain Asian and remote regions). We take pride in offering:

• Premium golf clubs and equipment
• Specialized golf accessories
• Competitive pricing with regular clearance offers
• Worldwide shipping with reliable carriers

2. User Obligations and Responsibilities

2.1 Account Registration

While you can browse our shop without registration, creating an account is required for purchases. You agree to:

• Provide accurate and complete registration information
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized account use

2.2 Acceptable Use

You agree to use our website lawfully and appropriately:

• No fraudulent, harmful, or illegal activities
• No attempts to compromise website security
• No commercial use without our express permission
• Compliance with all applicable laws and regulations

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in all product descriptions, images, and specifications. However:

• Minor variations in color or appearance may occur
• We reserve the right to update product information without notice
• Custom or personalized items cannot be returned unless defective

3.2 Product Availability

All orders are subject to product availability. If an item becomes unavailable after you place an order:

• We will notify you promptly
• You may choose a substitute product or cancel the order
• Full refunds will be issued for canceled items

3.3 Non-Returnable Items

For hygiene and safety reasons, the following cannot be returned:

• Golf gloves
• Golf grips
• Golf caps, hats & belts
• Clearance items (marked as such)
• Custom or personalized items (unless defective)

4. Orders and Payments

4.1 Order Process

When you place an order:

• You receive an order confirmation email
• We process orders within 1-2 business days (longer during peak seasons)
• We reserve the right to refuse or cancel any order

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your full payment details.

4.3 Pricing

All prices are in USD and include applicable taxes where required by law. We reserve the right to adjust prices at any time, though this won’t affect confirmed orders.

5. Shipping and Delivery

5.1 Shipping Options

We offer two reliable shipping methods:

• Standard Shipping: $12.95 via DHL or FedEx – Delivery in 10-15 business days after shipping
• Free Shipping: Available on orders over $50 via EMS – Delivery in 15-25 business days after shipping

We ship worldwide (excluding certain Asian and remote regions). Tracking information will be provided once your order ships.

5.2 Delivery Issues

If you experience delivery problems:

• Contact us immediately at [email protected]
• Provide your order number and tracking information
• We’ll work with the carrier to resolve the issue

6. Returns and Refunds

6.1 Return Policy

Our hassle-free returns policy allows returns within 15 days of delivery, provided:

• Items are unused with all original packaging and tags
• The return is initiated within the 15-day window
• The item is not on our non-returnable list (Section 3.3)

6.2 Return Process

To initiate a return:

1. Email [email protected] with your order number and return reason within 15 days
2. Await our return authorization (within 24 business hours)
3. Package the item securely with all original materials
4. Ship to: Golf Pro Shop, 2092 Diamond Street, Asheville, US 28801

6.3 Refunds

Refund details:

• Processed within 3 business days of receipt
• Issued to original payment method
• Shipping costs non-refundable (unless return is due to our error)
• Credit card/PayPal refunds appear in 3-5 business days

6.4 International Returns

For customers outside the US (excluding certain Asian and remote regions):

• You are responsible for return shipping costs
• Use a trackable shipping service
• Mark customs forms as “Returned Goods” to avoid duties

7. Intellectual Property

All content on our website, including:

• Text
• Graphics
• Logos
• Product designs

is the property of Golf Pro Shop or our suppliers and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

8. Liability Limitations

8.1 Product Use

Golf Pro Shop is not liable for:

• Injuries resulting from product misuse
• Damage from improper club assembly or maintenance
• Performance variations due to individual swing characteristics

8.2 Website Use

We strive to maintain website availability but are not liable for:

• Temporary unavailability due to maintenance
• Technical issues beyond our reasonable control
• Indirect or consequential damages from website use

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

10. Changes to Terms

We may update these Terms periodically. The current version will always be posted on our website with the effective date. Continued use after changes constitutes acceptance.

11. Governing Law

These Terms are governed by the laws of the State of North Carolina, USA. Any disputes shall be resolved in the courts of Asheville, North Carolina.

12. Contact Us

For questions about these Terms or our services:

Email: [email protected]
Address: Golf Pro Shop, 2092 Diamond Street, Asheville, US 28801